Our services

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Tailor-made solutions for all refrigerants

We place at your disposal our competence in the correct sizing of the machines according to the type of refrigerant you want to use: CO2, ammonia, glicole and synthetics of the last generation.

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2.0 tools applied to refrigeration

We promote your company by offering you activities complete with customised marketing emails, dedicated to technical details on our products.

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3-year guarantee on all new products

On the whole Stefani range we offer you a two-year guarantee which, for the new range, becomes three: you can transfer this certainty to your customers, giving greater value to your offer.

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After-sales assistance service

Our commercial service offers an important after-sales assistance activity so that, at any time, you can ask us for commercial advice or for rapid replies to your orders.

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Technical assistance and advisory service

Our great knowledge of the market and of the products allows us to offer you punctual technical assistance on our range and invaluable advice linked to the choice of the product best suited to satisfy your company’s needs.

Our “tailor-made” services

For distributors

  • Recognition of an authorised or exclusive distributor

  • Seminars for presentation and detailed information on the product

  • Consulting for an informed choice of stock

  • Specific promotions for stock orders

  • After-sales technical support

  • Marketing tools in the distributor’s own language and customised

For installers

  • Speedy delivery of high-rotation products

  • Execution of special tailor-made solutions

  • Consulting for the definition of the best solution based on your needs

  • Remote technical assistance

  • Visits and survey directly on-site

  • Supervision of plant start-up

For OEM

  • Co-design of products

  • Creation of dedicated product ranges

  • Development of customised specifications for the customer

  • Management of dedicated production specifications

For consultants

  • Consulting for the definition of the best heat exchange solution based on your clients’ requirements

  • Execution of special tailor-made solutions

  • Technical support for drawing up the offer

Contact us

Fill in the form if you would like more information about the dedicated services for our customers.